Privacy Policy

Last updated: 23 October 2026

This policy explains how EGbatt Technology Company Limited (Shenzhen EGBATT Co., Ltd., “EGbatt”, “we”) collects and uses information when you visit egbatt.com or send us an enquiry. It applies to visitors and to business contacts in the European Economic Area, the United Kingdom, Switzerland and other regions with data-protection laws.

1. What we collect

  • Information you give us: name, business e-mail, telephone or WhatsApp number, company name, country, the product model or capacity you ask about, order quantities, project details and the content of your messages.
  • Information collected automatically: IP address, browser and device type, the pages you view, referring page, and approximate country, using cookies and standard server logs.

2. How we use it

  • To answer enquiries, prepare quotations, datasheets and shipping documentation.
  • To fulfil orders, arrange logistics, customs clearance and after-sales service or warranty claims.
  • To improve our website and product information, and to prevent abuse and spam of our enquiry forms.
  • Where you have asked for it, to send product, price or company news.

3. Legal basis

Where the GDPR or UK GDPR applies, we process your data on the basis of (a) our legitimate interest in responding to business enquiries and operating our website, (b) the performance of a contract or pre-contractual steps at your request, (c) your consent where consent is the required basis, and (d) compliance with legal obligations such as export, customs and tax record-keeping.

4. Who we share it with

We do not sell your data. We share it only with: our hosting, e-mail and CRM providers; freight forwarders, carriers and customs brokers needed to deliver your goods; our factories and component suppliers where required to serve your request; and professional advisers or authorities where legally required.

5. International transfers

Our team and suppliers are based mainly in mainland China. Where personal data must be transferred outside your region, we rely on standard contractual clauses or other lawful transfer mechanisms, and we limit what is shared to what the specific task requires.

6. Retention

We keep enquiry records for as long as needed for the commercial relationship, and order, invoice and customs records for the periods required by applicable law (typically 5-10 years). Marketing consent records are kept until you withdraw them.

7. Your rights

You may request access to, correction of, deletion of, or a copy of your personal data, object to or restrict certain processing, and withdraw consent at any time. You also have the right to complain to your local data-protection supervisory authority. To make a request, write to the address in section 10; we will verify your identity and respond within one month.

8. Cookies

We use strictly necessary cookies for the site to work and to protect forms from spam, and optional analytics cookies to understand which pages are useful. You can block or delete cookies in your browser settings; some parts of the site may then not work correctly.

9. Security

We use HTTPS on this site, access control for internal systems, and we ask our service providers to protect data on similar terms. No method of transmission or storage is completely secure, and we do not promise absolute security.

10. Contact

EGbatt Technology Company Limited, Shenzhen, Guangdong, China.
E-mail: sales@coremax-tech.com
Web: https://egbatt.com

If you have questions about this policy or about how we handle your data, contact us at the e-mail above.